Very reliable remote access software with great features


Our rating: 

License: Free (Private/Educational use)
Review & Alternatives: Best Free Remote Access Software
Categories: Networking, Remote Access

Pros & Cons:

Quick download and great reliability as well as loaded with the features you would most likely need while accessing a computer remotely.
Leaves a reminder window on the host and local computer about using the product - for personal use only. This product is only for personal use and using it for commercial purposes violates the use policy.

Our Review:

TeamViewer is very reliable, allows both attended and unattended controls and has great features.

There is a portable version of the viewer if you want to use an application or they also have a web-based control site that requires no installation to remotely control computers. The web-based version uses HTML and Flash, so it is usable even if the browser or firewall doesn't allow Java or ActiveX.

TeamViewer is a commercial product and is only free for personal use. Any commercial use is prohibited by the TeamViewer use policy.

Read more about Attended and Unattended Control Sessions.

TeamViewer was reviewed by on



I support a number of people (I live in a mature adult community) and I do not get paid for my services, its volunteer. About a year ago, TeamViewer determined that I must be commercial; Im presuming because I had about 35 computers in my access list (7 of these systems were mine). They now limit my connection sessions to 5 minutes, with a wait time of 10 minutes between each session.

This was a wonderful tool and I miss it but Im not willing to pay for a licence to support users I do not charge. And I dont want to absorb the price of this volunteer work.

I dumped TeamViewer and now use google remote desktop for clients that have a google account or I use the Windows Quick Assist. I no longer have the ability to access unattended but thats not a problem since now I just require the users to be there when I access the systems. A bit inconvenient for them but thats what they have to deal with for no charge to them.